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Terms of Service

These terms explain the rules for using Redtail, including account responsibilities, acceptable use, reports, exports, and support.

Last updated: June 19, 2026

1. Using Redtail

Redtail helps users research public Reddit discussions, extract search terms, score opportunities, and organize findings into reports. You are responsible for deciding how to use the research and for complying with the rules of any third-party communities you engage with.

You must use Redtail lawfully and may not use it to harass people, spam communities, collect sensitive personal information, evade platform restrictions, or misrepresent yourself or your organization.

2. Accounts and access

You are responsible for maintaining access to the email address tied to your account and for keeping your sign-in method secure.

If you believe your account has been accessed without authorization, contact us at support@reddkit.xyz. We may suspend access while we investigate security or abuse concerns.

3. Purchases and usage

Monthly subscriptions renew automatically until cancelled through account settings. One credit is consumed per thread returned in a completed scan; repeated discoveries in later scans count again. Monthly allowances reset on the 1st at 00:00 UTC without rollover. One-time refill credits do not expire and are consumed after monthly credits. Failed scans do not consume credits.

We may limit preliminary previews for operational reliability and abuse prevention. If a provider outage or internal error prevents delivery of a paid report, contact support and we will review it.

4. Reports and outputs

Reports are research aids, not legal, financial, marketing, or professional advice. You should verify important findings before making decisions or contacting communities.

Redtail may use automated systems and third-party providers to generate search terms, retrieve public results, enrich report metadata, and summarize patterns. Outputs can be incomplete or inaccurate.

5. Third-party services and public data

Redtail may rely on third-party services for search, website analysis, authentication, hosting, and database infrastructure. Those services may have their own terms and availability limits.

Reddit threads and other public source data remain controlled by their respective platforms and authors. Redtail does not grant you rights to content beyond your own reports and original inputs.

6. Payment and refunds

Payments are processed by Lemon Squeezy as merchant of record. Checkout shows the price, taxes and billing frequency before payment. Credit refills and legacy single-scan purchases do not renew. Existing subscriptions keep their original billing terms unless changed through the billing portal.

To request billing, refund, or invoice support, contact support@reddkit.xyz from the account email.

7. Service changes

We may change, suspend, or discontinue features as the product evolves, as provider capabilities change, or as required for security and reliability.

We may update these terms by posting a new version. Continued use after changes means you accept the updated terms.

8. Contact

Questions about these terms, billing, or account access should be sent to support@reddkit.xyz.

Questions about these terms?

Email us and include the account email tied to your Redtail workspace.

hello@reddkit.xyz